Frequently asked questions about Strait Dispatch

Strait Dispatch is transportation management software that connects dispatch, the Driver app, digital tickets, GPS tracking, auditing, and billing. Work orders are created once and followed from assignment to invoice. See features.

Oilfield and production water hauling, crude oil hauling, vacuum truck and oilfield service, sand, aggregate, and construction hauling, agricultural hauling, OTR, local, LTL, and FTL trucking, and freight brokerage. See water hauling, crude oil hauling, oilfield service, sand, aggregate and construction, agricultural hauling, OTR, local, LTL and FTL, and freight brokerage.

Strait Dispatch works for a single truck and for large fleets. There is no hard limit to the number of trucks, carriers, or drivers managed under one fleet.

Job types, divisions, custom inspections, routes, billing methods and invoice limits, scheduled reports, and user access are set up for each fleet.

Most customers start with a demo built around their workflow, then a setup that includes training for dispatchers and office personnel. You can also start a free trial yourself. See how it works.

Typical setup takes less than 72 hours, and less if your team trains remotely instead of having someone fly out. We import your customers, drivers, trucks, trailers, sites, storages, and carriers, so nothing has to be retyped.

Yes, with no credit card required. Start a free trial.

Drivers use the Strait Dispatch Driver app on iPhone or Android phones. Download the apps.

Dispatch assigns a work order and it appears in the driver’s app with the stops, details, and any custom route. Dispatch can also text drivers from inside the platform.

Yes. The JSA builder lets you create job safety analyses with checkbox and written-answer questions, required or optional, and assign them to jobs. Because each job belongs to a customer, you can give a customer its own JSA, give one job a different one, or use a single default for everyone. Drivers complete them in the app before work starts.

Yes. Upload each driver’s CDL, medical card, H2S, tanker, and hazmat certifications, and any other documents your fleet requires, and track each carrier’s insurance and paperwork. Strait Dispatch flags what is missing, expired, or coming due, with a warning window you set for each document (30 days by default), so you can renew in time.

Yes. The Driver app keeps working with no signal: drivers record tickets and status changes as usual, and the app keeps logging the truck’s GPS. Everything is saved on the phone and sent to Strait Dispatch as soon as it reconnects, so a dead zone on a lease road doesn’t leave a gap in the record.

Job status, digital tickets, photos, notes, vehicle inspections, and job safety analyses (JSAs), depending on how your fleet is set up.

Yes. Strait Dispatch connects with Motive and Samsara. If you do not use either, the Driver app has GPS built in. See integrations.

No. Strait Dispatch works alongside your ELD. It estimates each driver’s hours from when they went on duty in the Driver app, against a 14-hour shift, to help dispatch plan loads. That estimate is not an official HOS log. Link drivers to their Motive or Samsara driver to see real drive, shift, and cycle clocks.

QuickBooks Online, Enverus OpenInvoice and OpenTicket, Engage, MyCarrierPackets, and RMIS. Fuel card connections for Comdata and WEX, and FuelCloud, are in development. See integrations for what data each one sends and receives.

Yes. You can send a customer a live tracking link that shows where their truck is.

Strait Gauge™ reports trailer contents to Strait Dispatch in real time, alerts on load shifts during transit, and shows whether a trailer arrived on site full or partially loaded. Learn more at straitgauge.com.

Billing works from the same work orders dispatch created and drivers completed. Every edit is logged in the work order journal, you can make mass corrections across many work orders, and you can audit and invoice completed work in batches using each customer’s billing method and invoice limits. See billing and auditing.

Yes. Invoices, field tickets, printed tickets, and other documents are built from templates you control: choose each line, insert work order values, set formatting, print lines only when they apply, and preview with sample data. See documents and signatures.

Yes, with Strait Sign. Send any PDF, or an invoice, field ticket, or rate confirmation, to company men, drivers, carriers, or customers. Each person signs from their own link, and you get a sealed copy with an audit trail and a certificate of completion, built to meet ESIGN Act and UETA requirements. Signed documents are kept for at least seven years. See Strait Sign.

Yes. Upload a rate confirmation PDF and the AI RateCon parser fills in the work order: the broker or shipper, pickup and delivery stops with appointment times, rates and line items, and reference, PO, BOL, and pickup numbers. You review it before dispatching. See trucking dispatch.

Dakota Petroleum Services went from a billing team of three to five people to one person managing more than 500 loads a day.

Pricing is published: a monthly fee per fleet and per back-end user, plus a fee per active driver on the oilfield plan or per unloaded work order on the OTR and brokerage plan, and a one-time setup fee. See pricing.

Two charges are quoted instead of listed: the one-time setup fee, quoted for your operation during the demo, and Strait Gauge™ hardware, if you use it. Phone numbers and text messages are optional and priced on the pricing page.

Each person signs in with their own account, and user permissions control what each back-end user can see and change. Drivers sign in to the Driver app separately.

Email [email protected] or call 1 (844) 970-1999.

Signed documents are kept for at least seven years.

Use the account and data removal request. Our privacy policy explains how data is handled.